Option 1: If you'd prefer a Service Representative to visit your residence, call 1-866- 620-2420 or 1-866-620-2520 from Monday – Sunday 8:00am to 8:00pm to set up an appointment or to request information. TTY/TDD users should call 1-866-620-2520 to receive more information or set up a visit.
Option 2: You may request an orientation about our plans by visiting one of our Regional Offices throughout the Island. Click here to find the nearest Regional Office.
Option 3: You may download and complete the form at the end of this page and send it to one of our Regional Offices.
AHM is an HMO plan with a Medicare contract. Enrollment in AHM depends on contract renewal. AHM is an independent licensee of the Blue Cross Blue Shield Association. AHM is a coordinated care plan with a Medicare Advantage contract and a contract with the Puerto Rico Government Health Insurance Plan (Medicaid). To enroll you must have Medicare Parts A and B, or have Medicare Parts A and B and Medicaid, have not been diagnosed with End State Renal Disease, and reside in one of the 78 municipalities of Puerto Rico. You must continue to pay your Medicare Part B premium. The benefit information provided herein is a brief summary, not a comprehensive description of benefits. The benefits, formulary, pharmacy network, premium and/or copayment/coinsurance may change January 1st of each year. Premiums, copayments, coinsurance and deductibles may vary based on the level of help received. Limitations, copayments, and restrictions may apply. For more information contact the plan. Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next.
This information is available for free in other languages. Please call our Customer Services Department at 1-888-620-1919, Monday to Sunday from 8:00am to 8:00pm. TTY users should call 1-866-620-2520.
Esta información está disponible libre de costo en otros idiomas. Por favor, comuníquese con nuestro Departamento de Servicio al Cliente al 1-888-620-1919 de lunes a domingo de 8:00am a 8:00pm. Audio-impedidos con equipo especializado de TTY deben llamar al 1-866-620-2520.